Privacy Policy

Privacy Policy
Serenity Care Center and Spa LLC
Effective Date: January 1, 2025

Introduction
At Serenity Care Center and Spa LLC (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our spa, website, or engage with our services. By using our services, you consent to the practices described in this policy.

Information We Collect
We may collect the following types of personal information from you:

• Personal Identifiers: Name, address, phone number, email address, date of birth, etc.
• Health Information: Medical history, treatment details, and relevant health data as required for our services.
• Payment Information: Billing address, credit card details, or other payment-related data.
• Appointment and Service Details: Information related to scheduled treatments, preferences, and service history.
• Digital Data: IP address, browser type, device information, and browsing behavior on our website.

How We Use Your Information
We use the information we collect to:

• Provide personalized services and treatments.
• Schedule appointments and communicate with you about your bookings.
• Process payments and manage billing information securely.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory requirements.
• Send promotional offers, newsletters, or updates with your consent (you may opt-out at any time).

How We Share Your Information
We will never sell your personal information to third parties. We may share your data only in the following situations:

• Service Providers: Trusted partners that help us deliver services, such as payment processors, email platforms, and IT support. These partners are required to maintain strict confidentiality and security standards.
• Legal Obligations: If required by law, court order, or legal process, we may disclose your information to comply with such obligations.

Data Security
We implement industry-standard security measures to protect your personal information. These measures include encryption, firewalls, secure servers, and restricted access to sensitive data. While we take all reasonable steps to safeguard your information, no security system is infallible, and we encourage you to take appropriate steps to protect your data as well.

Your Rights and Choices
You have the following rights regarding your personal information:

• Access and Correction: Request access to or corrections of your data.
• Deletion: Request the deletion of your information, subject to our legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the information below.

Children’s Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect or solicit personal information from children under 18. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on our website with the effective date indicated.

Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Serenity Care Center and Spa LLC
3610 Chamblee Tucker Road Atlanta, GA 30341
info@serenitycarecenterandspa.com
770-524-4280